Frequently Asked Questions

Order Options

Yes, absolutely! All of our items are personalized and can be made to your specification. Simply input the year or wording you would like to appear on your item into the personalization box at checkout. Please be sure to double check your spelling, as your item will be made exactly how you enter it. 

There may be instances where the text is too long to fit, and in those cases we will e-mail you to collaborate on a solution before proceeding. 

Our pumpkins are made of a high-quality dense, lightweight foam. This makes them the perfect addition to your fall decor that can be used year after year.

We offer two types of ornaments: ceramic and glass. The ceramic ornaments are very nice, heirloom quality glazed ceramic, heavyweight and measures 3". The glass ornaments are a standard size, lightweight ornament that measures just over 2.5" tall.  

We do custom orders with business names, logos, names of groups and events! Send us a message and e-mail an image file of your logo to ohlivvycreations@gmail.com to get a quote. Please include the personalization you would like as well as the quantity of items you are needing.  

Returns

Due to the personalized nature of the products, returns are not accepted and sales are final. However, we want you to be happy with your order, so if you are unsatisfied for any reason please send us a message and we will work with you to make it right.

Shipping

We make each item with care and strive to ship orders out within 1-3 business days. If extended processing is necessary, there will be a note at checkout informing of the current processing time.

All orders are shipped with USPS with provided tracking. 

Still need help? Contact us at ohlivvycreations@gmail.com